"They're familiar with the area, they know the people, those are the people that we want."
- Hire local talent to gain valuable community insights. - Local knowledge enhances operational efficiency. - Building a team from the community strengthens relationships."Presentation organization is the name of our game. When people walk in, I want them to feel like it's beautifully presented and it's thoughtful."
- Detail-oriented presentation impresses customers. - Thoughtful organization reflects brand values. - Enhancing customer experience builds loyalty."The goal is to always feed people as quickly as possible."
- Prioritize speed when addressing urgent customer needs. - Streamline processes to enhance rapid response. - Immediate action can have a significant impact."I have a really incredible team and that makes this work so much easier. I think as we keep doing it, we get better at it and it feels smoother."
- Invest in building a capable, adaptable team. - Experience and teamwork improve crisis response. - Team cohesion enhances operational efficiency."We have to find a new dream and we don't know what it's going to be. We try to be strong because we have two girls and we cannot, we cannot be completely devastated."
- Accept that setbacks may require redefining your goals. - Maintain resilience in the face of adversity. - Focus on what's essential to move forward."It didn't make sense here for us to build a kitchen when we have all these amazing food trucks and restaurant partners that were just, you know, trying to support us."
- Leverage local partnerships for rapid, effective responses. - Collaborate with others to meet urgent needs swiftly. - Local networks can amplify your startup's impact."It's interesting to see how restaurants specifically show up in times of crisis. The idea of nourishment is of course extends to food, but extends like so much beyond that."
- Businesses can provide more than services; they offer emotional support. - Engaging with the community strengthens brand loyalty. - Being present during tough times enhances your business's impact."I think our biggest playbook is adaptability, right? We just tend to mold in the way we need to for what needs to get done."
- Adaptability allows quick responses to changing circumstances. - Molding processes to fit the situation enhances effectiveness. - Embrace flexibility as a core startup principle."We're not selling tacos, but we still need to make sure that our team members are taken care of."
- Prioritize employee well-being even when business is disrupted. - Retaining staff during tough times builds loyalty and trust. - A strong culture helps navigate unexpected challenges."We just moved from France to start this bakery and to make French bread and brioche in the Altadena community."
- Integrate your business into the community you serve. - Embrace challenges when entering a new market. - Keep your vision clear to drive your startup.