I listen to startup podcasts so you don’t have to.

Startup Pivot to $1.1B Exit in 2.5 Years

Strategy
January 13, 2025
Zach Abrams shares how resilience and pivots led to Bridge’s $1.1B acquisition by Stripe in just 2.5 years.
Topics discussed in the episode:
-
How can founders increase their chances of success?
-
What emotions do founders experience when selling their startup?
-
Why can starting your company outside tech hubs be beneficial?
-
How can founders use social media for early customer acquisition?
-
How can founders turn market challenges into advantages?
-
Why keep your team small before achieving product-market fit?
-
How can unexpected customers lead to product-market fit?
-
How to handle pivoting after raising a seed round?

How can founders increase their chances of success?

Founders can increase their chances of success by persistently taking many actions, even low-probability ones.

"To me, the grind of a startup is just doing an enormous number of low probability things... If you don't do an enormous number of those things and compile them together, your company has very little chance of actually succeeding."

  • Don't be deterred by low odds.
  • Consistent efforts compound over time.
  • Persistence leads to breakthroughs.

What emotions do founders experience when selling their startup?

Selling a startup can evoke complex emotions beyond just excitement over the outcome.

"Our emotions were very, very mixed... we very much believe we made the right decision and are extremely excited... but there's some fear, there's some regret over the path not taken."

  • Expect mixed feelings of excitement and loss.
  • Giving up independence can be challenging.
  • Reflect on long-term goals and definitions of success.

Why can starting your company outside tech hubs be beneficial?

Building a startup outside major tech hubs can help you focus on first principles and avoid distractions.

"I think one of the biggest reasons why Bridge is what it is, is because we started the company outside of San Francisco... Being able to remove yourself from the status games that come with starting a company... was hugely helpful for us."

  • Avoids comparison and distractions.
  • Builds deep conviction in your idea.
  • Focus on solving real problems.

How can founders use social media for early customer acquisition?

Personal social media can be a powerful tool for early-stage customer acquisition.

"I would tweet, 'Hey, we just launched, we have these APIs.' At the time I had like 2000 Twitter followers... and every time I would do that, we'd get like two customers inbound to our website."

  • Announce launches on personal networks.
  • Small followings can bring valuable customers.
  • Direct outreach generates initial traction.

How can founders turn market challenges into advantages?

Conviction in your thesis can help you turn industry challenges into competitive advantages.

"Every time one of these bank failures happened, it became harder to build what we were building... all this disruption in the market was making the moat around our business bigger. And so we had total confidence that we'd be able to solve this thing."

  • Stay committed to core beliefs despite challenges.
  • Market disruptions can eliminate competitors.
  • Persistence turns obstacles into opportunities.

Why keep your team small before achieving product-market fit?

Keeping a small team pre-product-market fit allows for agility and rapid iteration.

"Dan was like, 'This is amazing. This is what I signed up for. Let's go. Let's start talking to people and seeing what's possible.'"

  • Small teams can pivot faster with less overhead.
  • Early team members embrace challenges.
  • Lean teams focus resources on the product.

How can unexpected customers lead to product-market fit?

Unexpected customer interest can reveal new markets and accelerate growth.

"Very quickly after we launched, this customer Zulu came to us... He was like, 'Hey, I'm interested in using this for cross-border payments.' And I was like, sure, I have no idea what you're building... let's onboard you."

  • Embrace customers outside your initial market.
  • Adapt to new use cases they present.
  • Early adopters can uncover scalable opportunities.

How to handle pivoting after raising a seed round?

Pivoting after raising a seed round can be daunting, but it can be crucial to finding product-market fit.

"I felt like a complete moron. I had just gone to all these folks and told them about this thing we were going to build. Then we start this company, we raised this money, and then it was immediately not a good idea."

  • Investors often back teams over ideas; communicating honestly can strengthen trust.
  • Pivoting early can prevent wasting resources on a failing idea.