"I love to meet people and listen to ideas... I probably nine times out of ten will have the conversation."
• Norma embraced partnerships others avoided.• Her Walmart collaboration redefined accessible fashion."I love to feel good in clothes... I've always, I'm still that same person."
• Consistent brand ethos resonates with customers.• Commitment to comfort and quality sustained Norma's brand."I actually had a website in like between '95 and '98... I just wanted to jump right in."
• Embraced e-commerce ahead of competitors.• Leveraged technology to expand reach."I told them that they should have the core of a wardrobe... the basics."
• Norma advised Walmart to focus on core pieces.• This strategy led to successful mass-market distribution."I decided to... send her a pattern of the dress with instructions on how to make it."
• Norma turned a knockoff situation into a positive gesture.• Maintained brand integrity by controlling quality."They introduced me to Sidney Kimmel... We signed a deal in two weeks, we were in business."
• Partnered with Jones Apparel to scale production.• Expanded brand globally through licensing."I didn't know what to do. So I contacted Women's Wear Daily... and they said, do not show it to anybody."
• Norma sought advice to protect her designs.• She partnered strategically to scale while maintaining control."I had $98 to my name... and I just left."
• Norma parted ways with her former business to stay true to her vision.• She started 'OMO' (On My Own) to begin anew."I started to make some things and I would put them in the store to see how they would do and they would do really well."
• Norma began to create her own designs to test the market.• Designing in-house allowed for better product control."I would go to London and it was pretty early on that I started to bring back clothes for friends of mine who were saying you've got to get me this, this."
• Norma identified demand for unique clothing not available locally.• She leveraged personal travel to source products and meet this demand.