"The folks that are in their late 20s, early 30s... lack a level of motivation... as a result, they stand out and I don't think they're standing out for all the right reasons."
"I think the sad thing for Starbucks is that the only road that they have is to actually double down on sugar... The structural problem is Starbucks should be probably a $20 billion asset."
"Is it just maturity? Or is it what happens when a brand that's successful as a luxury brand gets too big and the kind of premium experience commoditizes?"
"In order for them to have grown revenue... Starbucks has expanded their menu... They've become a seller of milkshakes and flavored beverages... That's how they were able to get the pickup."
"This shows sugar versus anti-sugar... Where the puck is going is where a large percentage of the people... will have very different consumption habits as they more pervasively use these GLP-1s."
"There is an enormous difference... in the people that are 25 and older versus the people that are 25 and under... The folks that are in their late 20s, early 30s... lack a level of motivation."
"I think this really is just a case of founder versus bean counter... The Starbucks experience starts and begins with the baristas, and that's the main problem... It's the most impersonal thing and the stores are a wreck."
"I think the existential issue for Starbucks is about resetting to a much smaller footprint and a different product portfolio... That is not something that Starbucks can fix with their current product mix."
"You kind of have to mentally burn the boats when you do a startup... If you keep the safety net with you as you move through life all the time and you never put yourself at risk, you're never going to figure out what you're capable of."
"If all of a sudden, the answer is, let me have an escape hatch... I don't think you're going to accomplish much of anything because I'm not sure that that is the kind of boundary conditions that push greatness upon people."