"I think just speed of iteration is this thing that's just been reinforced... the faster you can get to the right answer, the better off you are..."
Takeaway: • Dan advises founders to prioritize rapid testing over perfection. • Time is a critical resource; quick iterations can save cash. • Avoid overanalyzing and put products in users' hands promptly."It was really about how do we get to the next 3 months... what do we need to show... to prove to ourselves... that this business model is going to work..."
Takeaway: • Dan emphasizes breaking down objectives into manageable steps. • Focusing on immediate goals helps maintain team focus. • Achieving small wins can lead to long-term recovery."We couldn't launch in Ontario because we didn't have a license to sell cars... so he launched... in Halifax... the only province that had the least amount of regulations..."
Takeaway: • Dan and Steve chose an alternative market with fewer barriers to entry. • Flexibility allowed them to start operations despite obstacles. • Founders should consider creative solutions when facing regulatory challenges."We hired 250 people within 6 months... people got aggressive, they wanted growth... very quickly, late 2022, early 2023, you started seeing... capital was less abundant..."
Takeaway: • Dan learned the risks of scaling too aggressively without proven unit economics. • Market conditions can change rapidly, requiring strategic adjustments. • Sustainable growth should balance scale with financial prudence."We just one day woke up and we're like, we have to turn it off... we just turned off test drives... you can't, there's no way to know until you put it in the market..."
Takeaway: • Dan underscores acting quickly rather than overanalyzing. • Testing changes directly with users provides immediate feedback. • Founders should not fear making reversible decisions."We had a bunch of conversations... what we enjoy doing... that Venn diagram had a very small overlap... that could be a really good partnership..."
Takeaway: • Dan and Steve identified their strengths and divided responsibilities. • Open communication ensured alignment on goals and values. • Complementary skills can enhance leadership effectiveness."I try to take a longer-term view... if you build a big successful profitable business, there's gonna be value in that."
Takeaway: • Dan advises founders not to be distracted by interim valuations. • Emphasizing core business fundamentals ensures long-term success. • A strong product-market fit outweighs short-term market swings."We didn't from that period lose very, very few people... we've got now at this point like a really seasoned team... that's seen some stuff..."
Takeaway: • Dan highlights the importance of shared experiences in building trust. • Going through hardships together strengthens team cohesion. • Maintaining morale and clarity of purpose helps retain key talent."You need a lot of capital... early days we didn't have much... we started off small... I had a personal guarantee on a small loan... paying like 15, 16% interest rate..."
Takeaway: • Dan emphasizes starting with minimal resources and personal risk. • Early fundraising involved high-interest loans with personal guarantees. • Founders should be prepared to secure initial capital creatively."The faster you can get to the right answer, the better off you are, and a lot of people spend too much time overanalyzing... and not putting it in the hands of users."
Takeaway: • Dan stresses that time is a startup's worst enemy when burning cash. • He advises founders to rapidly test products with users rather than overanalyzing. • Implementing quick iterations can lead to faster product-market fit.