Healthcare Disrupted: AI, GLP-1, and Industry Insights

"Consumers have now been...their expectations have increased dramatically over the last 10 years..."

• Design user-friendly solutions.
• Use familiar technologies.
• Deliver convenience and transparency.

"Whether it's a new code that enables that, or...the existing code allowing for a technology...that is the question."

• Monitor billing practices and codes.
• Innovate where AI enhances services.
• Anticipate regulatory responses.

"I try not to read industry news every day...your mind immediately begins to be reactive...versus having the bandwidth...to think more proactively."

• Limit daily news to stay focused.
• Allocate time for strategic thinking.
• Batch information intake.

"There remains a very large opportunity to integrate a lot of that care...the integration between all of those points is not."

• Identify communication gaps between specialists.
• Build platforms for data sharing.
• Use AI for holistic patient views.

"We discovered...there are many cash pay models that could be very viable out there in the healthcare economy."

• Recognize willingness to pay out-of-pocket.
• Provide transparent, valuable services.
• Leverage insurance model shifts.

"Which bundle will win? Is it the bundle of the Microsoft product suite...versus this emerging bundle that you're seeing startups play?"

• Consider offering comprehensive solutions.
• Be aware of competition from incumbents.
• Expand offerings to cover multiple needs.

"Sometimes a regulatory shift can create a new market...if we think that it can create a new market and a new profit pool, we will still investigate it."

• Stay informed about regulatory changes.
• Assess how new rules can open markets.
• Balance regulatory risks with rewards.

"We try to identify these large mega trends...we look at a lot of macro data...do a lot of bottoms-up research...to understand where the puck is gonna go."

• Analyze data to spot emerging trends.
• Engage with customers to validate ideas.
• Target areas with significant growth.

"When you talk about hallucinations potentially creating real harm, it is around more of the clinical side and the diagnostic side."

• Use AI in low-risk areas like admin tasks.
• Implement human oversight to monitor AI outputs.
• Develop auditing mechanisms for AI use.

"We think...the train has left the station...using AI because they can go through electronic medical records...a lot of that can be automated using AI."

• Automate tasks with AI to improve efficiency.
• Focus on impactful, low-risk AI applications.
• Integrate AI into transcription and billing processes.