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From Founder's Split to $2M ARR with 5 People

Strategy
March 31, 2025
Jon Yoo shares surviving a founder breakup and scaling Suger to $2M ARR with lean discipline and key customers.
Topics discussed in the episode:
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How did you scale your team efficiently?
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Why is being overwhelmed a sign of progress?
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When did you know you had product-market fit?
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How did you iterate your product quickly?
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How did you acquire your first customers?
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Why is it important to celebrate milestones?
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How should founders handle a co-founder breakup?
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Why stay lean after raising seed funding?
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How did you raise your seed round?
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How did YC help your startup grow?

How did you scale your team efficiently?

We doubled our headcount every quarter, focusing on hiring talented individuals to maintain our growth.

"We doubled our headcount every quarter... there's nothing like having a single-threaded owner who can really focus on their specific job to be done."

• Strategic hiring supports scaling.• Assign clear ownership for efficiency.• Balance growth with productivity.

Why is being overwhelmed a sign of progress?

Feeling overwhelmed can indicate that your startup is gaining traction and facing growing pains.

"In early stage, things are not going right if you are in control... you really should feel like you are kind of drowning, and that's when things are paradoxically going right."

• Being stretched shows product demand.• Embrace chaos as a success indicator.• Continuous challenges reflect growth.

When did you know you had product-market fit?

We felt true product-market fit when customer demand and market recognition significantly increased.

"By the time we reached like 50 customers, I was like, holy crap, this actually is working... when people you haven't reached out to know your name."

• Inbound interest signals product-market fit.• Market recognition validates your offering.• Rapid growth indicates strong market demand.

How did you iterate your product quickly?

We rapidly iterated our product based on customer needs, using demos as forcing functions.

"I'd have a demo... understand the requirements, and then... say, 'We got one week till the next demo, you gotta have XYZ.' We'd repeat after every call."

• Use customer commitments to drive development.• Rapid iterations lead to quick improvements.• Close sales-engineering collaboration accelerates progress.

How did you acquire your first customers?

We focused on carefully selecting our first 20 customers to shape our product development.

"I really worked hard to curate the list of our first 20-ish customers because that was going to determine the future of our product development."

• Early customers influence product direction.• Select customers who align with your vision.• Quality over quantity is crucial early on.

Why is it important to celebrate milestones?

Celebrating milestones boosts team morale and acknowledges hard work.

"I remember telling our investors we hit a million... looking back, I wish we did do something more special... you gotta celebrate these things."

• Recognize achievements to maintain motivation.• Celebrations strengthen team cohesion.• Reflecting on progress boosts morale.

How should founders handle a co-founder breakup?

Navigating a co-founder breakup requires empathy, transparency, and focus on the company's best interest.

"You can't let things fester... it's way better to address it earlier than later... you just have to do it with empathy and transparency."

• Address issues early to prevent escalation.• Communicate openly to reach mutual understanding.• Prioritize the company's success over personal feelings.

Why stay lean after raising seed funding?

Despite raising funds, we chose to remain lean to focus on finding true product-market fit.

"We were at four people at that point... by the end of that year, we were five people. So we were incredibly cash conscious."

• Staying lean preserves capital for pivotal moments.• Small teams can stay agile and focused.• Prioritize product-market fit before scaling.

How did you raise your seed round?

After Demo Day, we swiftly raised a $2.4 million seed round by showcasing our team's potential.

"We raised from Craft Ventures, who is our lead investor, Intel Capital, who co-led the round... it was about a three-week process."

• Leverage momentum post-accelerator to secure funding.• Highlight team strengths and market potential over early traction.• Efficient fundraising lets founders focus on building.

How did YC help your startup grow?

Joining Y Combinator provided valuable guidance and pressure to accelerate our startup's growth.

"They have a great way of distilling actions down to the fundamentals... We'd have group office hours where they'd say, what did you do last week, what are you gonna do this week, and next week we would be held accountable to what we said."

• YC's accountability structure drives rapid progress.• Regular check-ins keep founders focused on critical tasks.• The intense environment fosters fast problem-solving.